Shipping policy
Shipping Policy (Germany)
Thank you for shopping with us. Below is our shipping policy for orders delivered within the United States.
Processing / Handling Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
Transit Time
Once your order has been shipped, delivery typically takes 3–5 business days depending on your location within the United States.
Shipping Time Summary
-
Handling Time: 1–2 business days
-
Transit Time: 3–5 business days
-
Total Estimated Delivery Time: 4–7 business days
Shipping Charges
-
We offer Free Shipping on all orders within the Germany (if applicable)
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status.
Shipping Delays
Delivery delays can occasionally occur due to:
-
Weather conditions
-
High order volume
-
Carrier issues
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. Please contact the shipping carrier directly for assistance.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: brandshoe.de@gmail.com
Phone: +49438863335